Why percentage-of-spend pricing quietly kills MSP FinOps practices
Percentage-of-spend fees reward an MSP for how much a client wastes and punish them for optimising it. Here's what to charge instead.
Cerberus field notes
Technical lessons, commercial choices and operating patterns for turning cost optimisation into a service clients can understand and renew.
Percentage-of-spend fees reward an MSP for how much a client wastes and punish them for optimising it. Here's what to charge instead.
A customer spending eight figures on Azure asked Microsoft about a heavily underutilised £700k database. The answer explains why cost optimisation never comes from your cloud provider.
Azure Lighthouse delegation works for ARM control-plane calls but silently fails for data-plane APIs like Metrics Batch. What breaks, why, and the fallback that works at scale.